Privacy Policy

Suite Capacity Property Management ("Suite Capacity," "we," "us," or "our") operates www.suitecapacity.com and provides vacation rental and property management services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, or communicate with us.

Information we collect

We may collect information that you voluntarily provide, including:

• Name, email address, and phone number
• Property address and rental details you submit through our tools or forms
• Reservation or guest-list information
• Communications you send to us by email, phone, or text
• Technical data such as IP address, browser type, and usage data through cookies and analytics

How we use your information

We use collected information to:

• Provide property management, guest services, and owner support
• Respond to inquiries and deliver requested reports or consultations
• Send service-related messages, including SMS where you have opted in
• Improve our website, operations, and marketing (where permitted)
• Comply with legal obligations and protect our rights

SMS and mobile information

If you opt in to receive text messages from us, we use your mobile number only for the purposes described in our SMS Terms & Conditions. Mobile opt-in or phone numbers collected for the purpose of SMS are not shared with any third party or affiliate company for marketing purposes. We may use service providers (such as telephony platforms) solely to deliver messages on our behalf; they are not permitted to use your number for their own marketing.

Sharing of information

We do not sell your personal information. We may share data with trusted service providers who assist our operations (hosting, email, scheduling, property systems) under confidentiality obligations, or when required by law. SMS opt-in data and consent are not shared with third parties or affiliates for marketing purposes.

Data security

We use reasonable administrative, technical, and organizational measures to protect your information. No method of transmission over the Internet is 100% secure.

Your choices

• You may opt out of marketing emails using unsubscribe links where provided.
• You may opt out of SMS at any time by replying STOP to any message from us.
• You may contact us to request access, correction, or deletion of certain personal information, subject to law.

Children

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

Contact us

For privacy questions, contact Suite Capacity at suitecapacity@gmail.com, call (855) 303-4545 or (732) 440-5222, or visit www.suitecapacity.com.

See also our Terms of Service and SMS Terms & Conditions.