SMS Terms & Conditions

These SMS Terms & Conditions ("SMS Terms") apply when you opt in to receive text messages from Suite Capacity Property Management. By providing your mobile number and consenting via our website forms, verbally, or on paper, you agree to these SMS Terms and our Privacy Policy.

SMS consent & communication

The phone numbers you provide as part of the SMS consent process will not be shared with third parties for marketing purposes. Message and data rates may apply. Message frequency may vary.

Types of SMS communications

If you consent to receive SMS messages, you may receive communications such as:

• Appointment and consultation reminders (for example: reminders about upcoming calls or property walkthroughs)
• Follow-up messages regarding your inquiry or property onboarding
• Guest stay updates, check-in information, or reservation-related notices
• Billing or account inquiries related to management services
• Member-exclusive offers or promotions for the Guest List program, where applicable

Example: "Hello, this is a reminder of your upcoming consultation with Suite Capacity on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message frequency

Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per week regarding appointments, guest stays, or account status, plus occasional promotional messages if you opted in to those programs.

Potential fees

Standard message and data rates may apply depending on your carrier's pricing plan. Fees may vary for domestic and international messages.

Opt-in methods

You may opt in to receive SMS messages by:

• Checking the SMS consent box on our online intake forms
• Submitting an online or paper form that includes SMS consent language
• Verbally agreeing during a conversation with our team

Opt-out methods

You can opt out at any time by replying STOP to any SMS message from us. After you opt out, you may receive a final confirmation message. You may also contact us directly to be removed from our messaging list.

Help

For help with SMS, reply HELP to any message from us, email suitecapacity@gmail.com, or call (855) 303-4545 ((732) 440-5222).

Standard messaging disclosures

• Message and data rates may apply.
• You can opt out at any time by texting STOP.
• For assistance, text HELP or visit our Privacy Policy and Terms of Service.
• Message frequency may vary.

Changes

We may update these SMS Terms from time to time. Continued receipt of messages after changes constitutes acceptance of the updated terms where permitted by law.